What do I wear to class?
Your normal gym gear! For Trx Athletica, you should wear trainers. For the Reform Method grip socks are recommended.
My first class – what to expect?
Come in at least 15 minutes early to change and familiarise yourself with the space, changing rooms and studios. Let your trainer know if you’re new of any conditions or injuries you have or if you’re pregnant. Bring your Reform Athletica water bottle to class. Water points are available in the studios to fill your bottle. For those of you who don’t have a bottle with them, they are available to purchase at the reception.
Do you have a beginner’s class?
No – we don’t make a distinction! Our approach and philosophy is that all levels are welcome. Every class can be tailored to both beginners and advanced students. The instructor gives suggestions for every level of fitness and experience. Let the instructor know that it's your first class so he or she can guide you through the process. It's a good idea to arrive 10-15 minutes early for your first class to check in.
Are there changing rooms, showers, lockers?
Yes, yes and yes! We have lockers in the changing rooms for client use but we do not recommend bringing anything valuable as we are not responsible for any lost or stolen goods. Our changing rooms are equipped with all that is needed to get you from gym ready to street ready.
What is the cancellation policy?
Should you need to cancel your session, please be aware that Reform Athletica operates a 12 hour cancelation policy. Please note, your account will not be re-credited if you should cancel inside the 12 hour period.
How does the waitlist work?
Simply add your name to the waitlist by clicking waitlist alongside the class you wish to take and you will be added to the class if a space frees up outside the 12 hour cancellation period.
Please note you will not be notified if any spot frees up within the 12 hour cancellation period and you will need to manually check and book yourself in.
I’m trying to buy class credits on the app but it’s not working?
At the moment, you cannot purchase class packages from the app. It is only used for for booking classes only and you can only book classes if you have class credits. Please make sure you purchase your class credits online and then use the app for booking.
Can I attend a class if I’m pregnant?
Firstly, congratulations! If you have been attending Reform Athletica classes on a regular basis prior to becoming pregnant, you are welcome to participate in regular classes until the end of your 2nd trimester.
To continue training at Reform Athletica when pregnant, please ask your trainer for prenatal consent form. Once completed, please send the form back to us via email to email@example.com or bring the completed form into the studio where you train. Additionally please be sure to login to our website and update your profile with your due date. This will allow our instructors to be notified before you attend class that you are pregnant so that exercise modifications can be made for you.
Once you have had your 6-week check with your doctor following the birth of your baby, we'll be delighted to welcome you back to the studio to help you get your body back after delivery.
For clients who are pregnant and new to Reform Athletica, we do not advise starting Reform Athletica classes, however we'll be happy to help get you back into shape after you've given birth.
Are there any class rules I should be aware of?
We thought you would never ask! To help us all have an amazing experience, here are a few to keep in mind:
- All classes are non-transferable and non-refundable. No exceptions.
- Be on time. If you’re more than 5 minutes late, you will not be admitted.
- Talking during class can be a distraction to those around you… this also includes texting or taking phone calls while in class.
- We know that your phone battery is always at 15% so please leave your phone in the charging dock stations during class (or in your locker if you have a full charge).
- No shoes are permitted on the megaformers. Grip socks are suggested but not required.
- Towels are provided, but please leave them in the designated laundry baskets.
- Please cancel class using your online profile/app. Please do not rely on email or calling the studio.
Does Reform Athletica offer personal training?
Of course! Give us a call at 043233670 or email us at firstname.lastname@example.org and we will be happy to help you arrange for a PT session.
I want to buy a class package as a present to someone – how can I do that?
What a great idea! We offer gift cards with the different packages loaded on them. Please ask at reception or email email@example.com
My class credits expired! Can I get an extension?
Unfortunately, we are unable to extend the validity on any class packages, except with the provision of a doctor's note for a medical reason.